Professional Standards

REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics. Professional Standards complaints involve alleged unethical behavior by another REALTOR®

If you believe that a fellow REALTOR® has violated one or more Articles of the Code of Ethics, you can file a Professional Standards complaint.

Before you file a complaint, please contact MOR. In some cases, it’s possible to resolve questions or differences without entering into the formal complaint process.

However, in other cases, filing a complaint is the best course of action. REALTORS abide by 17 principles in the Code of Ethics. Consumers (Complainants) must allege that one or more of the principles has been compromised.

Prior to filing, familiarize yourself with the complaint timeline and process, and learn what to expect.